Trust & Safety
How Raffila keeps prizes, payments and draws trustworthy
Plain-English explanations plus the public verification record. Trust signals also appear beside every competition decision — not only on legal pages.
Prize verification
How Raffila checks prizes and partners
Every prize is inspected, documented with serial numbers and condition, and consigned by a verified enterprise partner before entries open. Custody and escrow guarantees apply where stated on the competition page.
For asset owners — become a partnerPayment security
How payments and records are handled
The Raffila Wallet is spend-only and non-withdrawable — designed for entries, not cash storage. Referral earnings are separate and may be used for entries or requested as payout subject to review. Card, bank transfer and USSD unlock only after payment-provider review. Every transaction keeps a receipt in My Entries.
View My EntriesDraw verification
Plain-English verifiable draws
When a competition closes, entries freeze. A secure, verifiable process picks the winner and the full public record is published so anyone can check it — no hidden steps.
Open draw verificationWinner fulfilment
How winners are contacted and prizes delivered
Winners are contacted within 48 hours on the account email and phone, complete verification, then choose delivery or collection as stated in the prize details.
See real winnersResponsible participation
Raffila shows the closing date, total cost and clear status. We avoid artificial scarcity, flashing urgency and repeated buy-more prompts. You can set a voluntary weekly spending alert from your account.