Frequently asked questions.

Raffila is a platform for premium prize competitions. You choose a competition, purchase entries, and follow the journey to the draw.

Create an account, fund your Raffila Wallet when wallet funding is available, choose a competition, and purchase entries.

After a competition closes, eligible entries are frozen and the draw is conducted through a secure, verifiable process.

The standard Raffila Wallet is spend-only. It is designed for funding competition entries, not cash withdrawals.

Referral earnings are separate from the spend-only wallet. Eligible earnings may be used for entries or requested as a cash payout, subject to the applicable review process.